Returns & Exchanges

Due to the perishable nature of our artisanal pickles and gourmet food items, we cannot accept returns once a package has been opened. If your order arrives damaged or incorrect, please contact us within 48 hours of delivery to ensure a timely resolution.

Return Process

• 1.
  Inspect Your Delivery

  Upon receiving your order, immediately check the contents for any signs of leakage, broken seals, or incorrect items before disposing of the packaging.

• 2.
  Document Issues

  Take clear photos of the damaged product and the shipping label, as these are required for us to process a claim with our shipping carriers.

• 3.
  Contact Support

  Email our customer service team with your order number and the attached photos to request a replacement or store credit.

• 4.
  Resolution Process

  Our team will review your request within 2 business days and, if approved, will initiate a refund or ship out a fresh batch of your favorite pickles at no extra cost.